Privacy Policy

1. Information We Collect

We may collect the following information to provide and improve our services:

• Personal Information (Optional):
  • Name, email, and other information you provide when you create an account or log in.
  • Account creation is optional; users can use the app without logging in, but some features (like saving locations) require an account.
• Location Information:
  • GPS-based location data to show nearby shelters, food banks, clinics, and community services.
• Chat Records:
  • ChatConnect stores chat responses linked to your account to provide personalized assistance. Chat sessions are not stored if you are using the app without logging in.
• Device & Analytics Data:
  • Device identifiers and app usage information to improve performance and user experience.

2. How We Use Your Information

Your data is used to:

• Provide app functionality, including location-based services and ChatConnect support.
• Allow users to save and access locations while logged in.
• Store chat responses for your account to improve assistance and continuity.
• Analyze usage data to enhance app features and performance.
• Support optional social login through Firebase.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. Information may be shared only:

• With trusted service providers who help operate the app (e.g., Firebase for social login).
• When required by law or to protect the safety of users.
• In anonymized or aggregated form for research or analytics purposes.

4. Data Storage and Security

We take reasonable measures to protect your information:

• Personal data and chat records are securely stored and encrypted where applicable.
• Saved locations are protected and only accessible by your account.
• No storage of chat sessions occurs for users who are not logged in.

5. User Rights

As a user, you can:

• Access and update your personal information via your account.
• Delete your account and associated data by contacting us at support@weux2.com or using our account deletion page.
• Opt out of location tracking through your device settings.

6. Third-Party Services

The app uses third-party services such as Firebase for social login. These services may collect and process data according to their own privacy policies.

7. Children's Privacy

The app is intended for adults only. We do not knowingly collect information from children under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with the effective date. Please review this page periodically.